1. The rules of the online store PIERRE CARDIN Towels operated by under authorization of Pereira & Freitas LDA are valid and mandatory for all Buyers who purchase goods in a store located on the Internet at the address https://pierrecardin-towels.com (hereinafter referred to as the Store).
2. These rules for the purchase and sale of goods (hereinafter referred to as the “Rules”) are binding on the Buyer and Seller (hereinafter referred to as the “Parties”). The Rules determine the rights and obligations of the Parties, the conditions and procedure for the purchase of goods, payment, delivery, return, and other provisions related to the purchase and sale of goods.
3. The Buyer does not have the right to place an order for goods in the Store if they are not familiar with the Rules. In all cases and unconditionally, the Buyer is considered to be familiar with the Rules and agrees with them if they confirm at the time of ordering the goods that they are familiar with the Rules.
4. The Seller can change the Rules of the Store at their discretion and without prior notice. Buyers are informed about changes and/or additions to the Rules in the “Terms & Conditions” section of the Store’s page.
5. The definitions used in the Store for product, products, good, and goods, as well as the use of related words in the singular or plural, have the same meaning.
6. Only the following entities are entitled to place orders for and pay for the goods:
6.1. Natural persons with legal capacity, i.e., persons who have reached the age of majority and whose capacity is not restricted according to the law;
6.2. Minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except where they independently dispose of their monetary funds;
6.3. Legal entities;
6.4. The authorized representatives of all the persons referred to above.
7. Protection of Personal Data:
7.1. When making a purchase in the Store, the Buyer must provide the data (name, surname, delivery address, telephone number, email address) necessary for the purchase, delivery, and payment of the goods.
7.2. In accordance with these Rules, the Buyer agrees that informational messages necessary for the execution of the order, payment, and delivery of goods will be sent to the email address provided by them and may also agree that their email address will be used for direct marketing purposes.
7.3. The Seller guarantees that the personal data received from the Buyer will be used only for the purposes of purchase and delivery of goods and, with the consent of the Buyer, for direct marketing purposes.
7.4. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except for the Seller’s partners who provide delivery of goods or other services related to the proper execution of the Buyer’s order. In all other cases, the Buyer’s personal data may be disclosed to third parties only in accordance with legal acts.
7.5. The Seller’s partners who provide services for the delivery of goods or other services related to the proper execution of the Buyer’s order are provided with only the necessary data required for the delivery or service.
8. Conclusion of the Purchase and Sale Agreement:
8.1. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, having selected the goods to be purchased and formed a basket of goods, clicks on the link “Confirm order.”
8.2. Purchase and sale agreements are registered and stored in the Store’s database.
9. Buyer’s Rights:
9.1. The Buyer has the right to purchase goods in the Store according to these Rules.
9.2. The Buyer has the right to withdraw from the contract of purchase and sale of goods concluded in the Store by notifying the Seller by email at shop@pierrecardin-towels.com, indicating the item to be returned, its order number, and the reason for return, no later than within 14 (fourteen) days from the date of delivery. The right to return the product as granted in this clause does not apply to legal entities.
9.3. The right discussed in clause 9.2 can be exercised by the Buyer only if the product has not been damaged, its appearance has not changed substantially, and it has not been used.
10. Seller’s Rights:
10.1. If the Buyer attempts to harm the operation of the Store, data security, or violates other obligations, the Seller has the right to restrict the Buyer’s access to the Store.
11. Buyer’s Obligations:
11.1. The Buyer must pay for the purchased goods and accept them according to the procedure established in these Rules.
11.2. The Buyer undertakes to store and not transfer to third parties any login data to the Store.
11.3. The Buyer must comply with these Rules, other conditions clearly indicated in the Store, and not violate the law.
12. Seller’s Obligations:
12.1. The Seller undertakes to provide access to the Store’s services according to these Rules.
12.2. The Seller undertakes to deliver the goods purchased by the Buyer to the address specified by the Buyer.
12.3. The Seller undertakes to respect the Buyer’s right to privacy concerning their personal information.
12.4. In case of unforeseen circumstances that prevent the Seller from delivering the purchased product, the Seller undertakes to offer an analogous product. If the Buyer refuses in writing and submits such a refusal, the Seller undertakes to return the Buyer’s payment within 5 (five) business days.
12.5. If the Buyer exercises the right specified in clause 9.2, and according to the conditions set out in clause 9.3, the Seller undertakes to return the payment within 10 (ten) working days from the date of receipt of the returned goods.
13. Price of Goods:
13.1. The Buyer agrees that by placing an order in the Store, they undertake to pay the price specified in the order.
13.2. Prices for goods in the Store are indicated in euros, including VAT, and are listed next to the description of the goods.
14. Payment for Goods:
14.1. The Buyer pays for the purchased goods using the secure payment system provided in the Store.
15. Delivery of Goods:
15.1. The goods purchased in the Store are delivered to the Buyer by a courier service.
15.2. The Buyer undertakes to provide the exact delivery address.
15.3. The delivery fee is calculated based on the delivery address, the weight of the goods, and the value of the parcel.
15.4. Relevant delivery fees and delivery times are provided in the “Delivery and Returns” section of the Store page.
15.5. The Seller reserves the right to change the delivery fee by updating the information in the section specified in clause 15.4.
15.6. The delivery terms are preliminary and may change depending on third-party service providers. The Seller undertakes to make every effort to ensure that the purchased product is delivered as soon as possible.
15.7. Upon receipt of the goods, the Buyer must, together with the courier service representative, check the condition of the parcel and sign the invoice, waybill, or another document of transfer. After the Buyer signs the invoice, waybill, or another document of transfer, it is considered that the parcel has been handed over in proper condition.
15.8. If the Buyer notices that the packaging of the parcel is damaged or the product is incorrect, the Buyer must note this on the document of transfer and, in the presence of the courier service representative, draw up a damage report. If the Buyer fails to do so, the Seller is released from liability for damage unless it is a factory defect.
15.9. The characteristics of all goods sold are indicated in the description next to each item. The Seller is not responsible for discrepancies in color, shape, or other parameters due to the distortion of the image during photography or monitor characteristics.
16. Return of Goods:
16.1. The Buyer may return the goods within 14 (fourteen) days from the date of delivery according to these Rules.
16.2. To return the product, the Buyer must inform the Seller by email at shop@pierrecardin-towels.com, indicating the item, order number, and reason for the return.
16.3. When returning the goods, the Buyer must comply with the following conditions:
- The returned item must be in the original, neat packaging. - The product must not be damaged by the Buyer. - The product must be unused and maintain its commercial appearance. - The returned item must be in the same set as received. - The purchase document and invoice must be provided.
16.4. The Buyer can return the goods to the address indicated by the Seller or use a courier service of their choice.
16.5. Upon receiving the returned goods, the Seller will inform the Buyer within 14 (fourteen) days of the decision regarding the return.
16.6. If the returned goods meet the conditions specified in clause 16.3, the Seller will refund the payment to the Buyer by bank transfer.
16.7. If
the returned goods do not meet the conditions specified in clause 16.3, the Seller has the right to refuse the return. The Buyer may pick up the goods from the Seller’s office or arrange for courier service within 30 (thirty) days of notification.
16.8. The Buyer bears the cost of returning the goods unless they are defective.
17. Exchange of Information:
17.1. The Seller communicates with the Buyer using the email address and phone number provided by the Buyer.
17.2. The Buyer has the right to use all contacts specified in the Store.
18. Liability:
18.1. The Buyer is responsible for the correctness of the data provided. If the data is inaccurate, the Seller is not liable for resulting consequences.
18.2. The Buyer is responsible for actions performed in the Store.
18.3. The Buyer is responsible for the security of their registration data.
18.4. The Seller is exempt from liability where loss is due to the Buyer’s failure to familiarize themselves with these Rules.
18.5. In the event of damage, the guilty party compensates only for direct losses.
19. Marketing:
19.1. The Seller may conduct marketing promotions, change terms and conditions, or terminate them.
20. Final Provisions:
20.1. Disagreements arising from these Rules are resolved by negotiation. If unresolved, the dispute may be brought to court in the Seller’s jurisdiction. The Buyer (natural person) may also use the European Commission’s online platform – http://ec.europa.eu/odr – for dispute resolution.
20.2. The provisions of the Law on the Protection of Consumer Rights do not apply to purchases made by legal entities.
under authorization of Pereira & Freitas LDA are valid and mandatory for all Buyers who purchase goods in a store located on the Internet at the address https://pierrecardin-towels.com (hereinafter referred to as the Store).
under authorization of Pereira & Freitas LDA are valid and mandatory for all Buyers who purchase goods in a store located on the Internet at the address https://pierrecardin-towels.com (hereinafter referred to as the Store).