Version – April 19, 2024

1.      The rules of the online store operated by Enablium MB are valid and mandatory for all buyers who buy pierrecardin-towels.com in a store located on the Internet at the address https://pierrecardin-towels.com (hereinafter referred to as the store).

2.      These rules for the purchase and sale of goods (hereinafter referred to as the “rules”) are binding on the buyer and seller (hereinafter referred to as the “parties”). The rules determine the rights and obligations of the parties, the conditions and procedure for the purchase of goods, payment for them, delivery and return, as well as other provisions related to the purchase and sale of goods.

3.      The buyer does not have the right to place an order for goods in the store if he is not familiar with the rules of the store. In all cases and unconditionally, the buyer is considered to be familiar with the rules and agrees with them and meets the conditions specified in the rules, if he confirms at the time of ordering the goods that he is familiar with the rules.

4.     The seller can change the rules of the store at his own discretion and without prior notice. Shoppers are informed about changes and/or additions to the rules in the “Terms & Conditions” section of the store’s page.

5.      The definitions used in the store product, products, good and goods, as well as the use of other related words in the singular or plural, have the same meaning.

6.      Only the following shall be entitled to place orders for and pay for the goods exclusively:

6.1.     natural persons with legal capacity, i.e. persons who have reached the age of majority, whose capacity is not restricted in accordance with the procedure established by law;

6.2.    minors between the ages of fourteen and eighteen, only with the consent of their parents or guardians, except where they independently dispose of their monetary funds;

6.3.    legal entities;

6.4.    the authorized representatives of all the persons referred to above.

7.      Protection of personal data:

7.1.     When making a purchase in a store, the buyer must provide the data (name, surname, delivery address of the goods, telephone number, e-mail address) that are necessary for the purchase, delivery and payment of the goods.

7.2.    In accordance with these rules, the Buyer agrees that informational messages necessary for the execution of the order, payment and delivery of goods will be sent to the e-mail address indicated by him, and may also agree that his e-mail address will be used for direct marketing purposes.

7.3.    The seller guarantees that the personal data received from the buyer will be used only for the purposes of purchase and delivery of goods and, with the consent of the buyer, for direct marketing purposes.

7.4.    The Seller undertakes not to disclose the buyer’s personal data to third parties, except for the seller’s partners who provide delivery of goods or other services related to the proper execution of the buyer’s order. In all other cases, the buyer’s personal data may be disclosed to third parties only in accordance with the procedure established by legal acts.

7.5.    The seller’s partners who provide services for the delivery of goods or other services related to the proper execution of the buyer’s order are provided with an identity document confirming the buyer’s identity and the buyer’s data contained in it are used only for proper identification of the person.

8.      Provisions for the conclusion of the purchase and sale agreement:

8.1.     The contract between the buyer and the seller is considered concluded from the moment when the buyer, having selected the goods to be purchased and formed a basket of goods, clicks on the link “Confirm order”.

8.2.    Purchase and sale agreements are registered and stored in the store database.

9.      Buyer’s rights:

9.1.     The buyer has the right to purchase goods in the store in accordance with these rules.

9.2.    The buyer has the right to withdraw from the contract of purchase and sale of goods concluded in the store by notifying the seller by e-mail shop@pierrecardin-towels.com, indicating the desired item to be returned, its order number and the reason for return, no later than within 14 (fourteen) days from the date of delivery of the purchase. The right to return the product granted in this clause does not apply to legal entities.

9.3.    The right discussed in clause 9.2 can be exercised by the buyer only if the product has not been damaged or its appearance has not changed substantially, as well as if it has not been used.

10.    Seller’s rights:

10.1.   If the buyer tries in any way to harm the operation of the e-shop, data security or violates other obligations of the buyer specified in clauses 9.1 to 9.2, the seller has the right to restrict the buyer’s access to the store.

11.     Buyer’s obligations:

11.1.    The buyer must pay for the purchased goods and accept them in accordance with the procedure established in these rules.

11.2.   The buyer undertakes to store and not to transfer to third parties any login data to the store that he can receive at the time of conclusion of the contract for the purchase and sale of goods.

11.3.   The buyer must comply with these rules, other conditions clearly indicated in the store, and not violate the legislation.

12.    Seller’s obligations:

12.1.   The seller undertakes to provide access to the services of the store, the operating conditions of which are established by these rules.

12.2.  The seller undertakes to deliver the goods purchased by the buyer in the manner and address specified in these Rules.

12.3.  The seller undertakes to respect the buyer’s right of privacy to the personal information that belongs to him.

12.4.  In case of unforeseen cases, when due to unforeseen circumstances the seller is unable to deliver the product purchased in the store, the seller undertakes to offer an analogous product. If the Buyer refuses in writing and submits such a refusal in accordance with the procedure established in these Rules, the seller undertakes to return the paid buyer’s money within 5 (five) business days.

12.5.  If the Buyer exercises the right specified in clause 9.2 of the Rules and in accordance with the conditions set out in clause 9.3 of the Rules, the seller undertakes to return the money paid to the buyer within 10 (ten) working days calculated from the date of receipt of the returned goods.

13.    Price of goods:

13.1.   The buyer agrees that when he electronically places an order in the store, he undertakes to pay the price specified in the order for the goods.

13.2.  Prices for goods in the store are indicated in euros including VAT and are placed next to the description of the goods.

14.    The procedure for payment for the goods:

14.1.   The buyer pays for the purchased goods using the secure payment system installed in the store.

15.    Delivery of goods:

15.1.   To the buyer, the goods purchased in the store are delivered by the courier service.

15.2.  The buyer undertakes to provide the exact delivery address of the goods.

15.3.  The delivery fee is calculated depending on the delivery address of the goods indicated by the buyer, the weight of the goods and the value of the parcel.

15.4.  Relevant delivery fees and delivery times are provided in the “Shipment” section of the store page.

15.5.  The Seller reserves the right to change the delivery fee by making it public in the section specified in clause 15.4.

15.6.  The terms of delivery of goods are preliminary and can be changed depending on the terms of services provided by third parties. In any case, the seller undertakes to make every effort to ensure that the purchased product is delivered as soon as possible.

15.7.  Upon receipt of the goods, the buyer must, together with the representative of the courier service, check the condition of the parcel and the goods and sign the invoice, waybill or other document of transfer – acceptance of the parcel. After the buyer signs the invoice, waybill or other document of transfer and acceptance of the parcel, it is considered that the parcel has been handed over in proper condition, there are no violations of the goods, the basis of which is attributable to a non-factory defect, and inconsistencies in the assembly of the goods, such as can be detected by inspecting the exterior of the goods.

15.8.  If the buyer notices that the packaging of the submitted parcel is damaged (crumpled, wet or otherwise externally damaged), the product is damaged and / or the product is in the wrong configuration, the buyer must note this on the invoice – invoice, waybill or other document of transfer – acceptance of the parcel and, in the presence of a representative of the courier service, draw up a free-form act of damage to the parcel and / or the product. If the Buyer fails to perform these actions, the seller is released from liability for violations of the goods, if the basis for the occurrence of such violations is not a factory defect, and for discrepancies in the set of goods, if these discrepancies can be detected by inspecting the exterior of the goods.

15.9.  The characteristics of all goods sold are indicated in the description next to each item. The Seller is not responsible for the fact that the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the distortion of the image during the shooting of the goods or due to the characteristics of the monitor used by the buyer.

16.    Return of goods:

16.1.   In order to return the product in accordance with the procedure established by these rules, the buyer must inform the seller about this by e-mail shop@pierrecardin-towels.com, indicating the desired return item, its order number and the reason for the return.

16.2.  The buyer may exercise the right of return of the goods within 14 (fourteen) days from the date of delivery of the goods to him in accordance with the procedure provided for in these rules.

16.3.  When returning the goods, the buyer must comply with the following conditions:

16.3.1.      the returned item must be in the original neat packaging;

16.3.2.     the product must be undamaged by the buyer;

16.3.3.     the product must be unused, without losing its commercial appearance (undamaged labels, unbroken protective films, etc.). This item shall not apply in the case of the return of a defective product;

16.3.4.     the returned item must be in the same set as received by the buyer;

16.3.5.     when returning the product, it is necessary to provide its purchase document and invoice, if it was issued.

16.3.6.     The buyer can return the goods himself at J. Tumo-Vaizganto 4-3, 01108 Vilnius, Lithuania on weekdays from 10 am to 5 pm or can use the services of the courier of his choice.

16.4.  Having received the returned goods and having assessed their quality, the seller, within 14 (fourteen) days from the date of delivery of the returned goods to him, informs the buyer by e-mail about the decision made on the compliance of the returned goods with the conditions for return.

16.5.  In the event that the returned goods meet the conditions specified in clause 16.3, the seller returns the money for the goods to the buyer by bank transfer to the bank account specified by the buyer.

16.6.  In the event that the returned goods do not meet the conditions specified in clause 16.3, the seller has the right to refuse to accept the goods returned by the buyer. Money for not accepted returned goods is not returned. The buyer may pick up the goods not accepted by the seller himself from the seller’s office specified in clause 16.3.6, on weekdays from 10 am to 5 pm, or can use the services of the courier of his choice. The buyer must pick up the goods within 30 (thirty) days from the receipt of the e-mail regarding the decision made by the seller.

16.7.  In the event that the goods are returned in accordance with the buyer’s right provided for in clause 9.2, the buyer bears the cost of returning the goods.

17.    Provisions for the exchange of information:

17.1.   The seller communicates with the buyer using the e-mail address and phone number provided in his registration form.

17.2.  The buyer has the right to use all the contacts specified in the store.

18.    Provisions on the liability of the parties:

18.1.   The buyer is fully responsible for the correctness of the data provided in the registration form. If the buyer provides inaccurate data in the registration form, the seller is not liable for the consequences that have arisen as a result and acquires the right to demand compensation for direct losses incurred by the buyer.

18.2.  The buyer is fully responsible for his actions performed in the store.

18.3.  The Buyer is responsible for the security of the registration data provided to him. If the registration data provided to him is used by a third party, he will be considered the buyer.

18.4.  The seller is exempted from any liability in all cases where the loss is due to the fact that the buyer, not taking into account the seller’s recommendations and his obligations, did not get acquainted with these rules, although he was given such an opportunity.

18.5.  In the event of damage, the guilty party compensates the other party only for direct losses.

19.    Provisions for the use of marketing tools:

19.1.   The Seller may carry out various types of marketing promotions, change their terms and conditions at any time and terminate them.

20.   Final provisions:

20.1.  All disagreements arising from the implementation of these rules are resolved by negotiation, and in case of failure in the court of the place of the seller’s registered office. If the issue is not resolved by negotiation, we suggest that the buyer (natural person) should contact the European Commission’s online platform – http://ec.europa.eu/odr – for the resolution of the further dispute.

20.2. The provisions of the Law on the Protection of Consumer Rights do not apply to purchases made by legal entities.

If you have any questions about these rules or other information provided in the store, please contact us at the contacts indicated in the store.